Terms and Conditions
These terms and conditions govern your use of Fortuna Casino and all gaming services provided through our platform. By registering an account or using our services, you agree to comply with and be bound by these terms and conditions. Please read this document carefully before proceeding.
Eligibility and Account Registration
To create an account and participate in gaming activities at Fortuna Casino, you must meet specific eligibility criteria. You must be at least 18 years of age or have reached the legal age for gambling in your jurisdiction, whichever is greater. It is your responsibility to ensure that online gambling is legal in your place of residence.
Each player is permitted to maintain only one account. Creating multiple accounts is strictly prohibited and may result in the suspension or termination of all associated accounts and forfeiture of any balances. You must provide accurate, current, and complete information during the registration process. Any false or misleading information may lead to immediate account closure.
You are responsible for maintaining the confidentiality of your login credentials. All activities conducted through your account are your sole responsibility. Should you suspect unauthorised access to your account, you must notify us immediately.
Deposits, Withdrawals and Wagering
All financial transactions at Fortuna Casino are subject to the following conditions. Deposits must be made using payment methods registered in your own name. Third-party payments are not accepted under any circumstances.
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Deposit | Β£10 | Β£5,000 | Instant |
| Withdrawal | Β£20 | Β£10,000 | 1-5 business days |
| Pending Period | N/A | N/A | Up to 48 hours |
Withdrawal requests may be subject to verification procedures to ensure account security and compliance with anti-money laundering regulations. You may be required to provide identification documents, proof of address, and payment method verification before withdrawals are processed.
All wagers placed on Fortuna Casino games are final and cannot be cancelled once confirmed. In the event of a game malfunction, all affected bets and pays are rendered void. The casino terms and conditions reserve the right to withhold payment and declare bets void in cases of obvious errors or technical failures.
Bonus funds and promotional offers are subject to specific wagering requirements, which must be fulfilled before withdrawal. These requirements vary depending on the promotion and will be clearly stated in the applicable bonus terms.
Game Rules and Fair Play
Fortuna Casino is committed to providing a fair and transparent gaming environment. All games utilise certified Random Number Generator technology to ensure fair and unpredictable outcomes. Game results are determined at the moment of play initiation and cannot be influenced by the casino or any third party.
You agree to use our gaming services for recreational purposes only. Any form of fraudulent activity, collusion, chip dumping, or use of automated playing systems or artificial intelligence is strictly prohibited. Such activities will result in immediate account termination and confiscation of funds.
The casino terms and conditions specify that maximum bet limits apply when wagering with bonus funds. Exceeding these limits may result in the forfeiture of bonus funds and any associated winnings. The maximum bet limit during bonus play is Β£5 per spin unless otherwise stated.
In the event of a dispute regarding game outcomes, the result as recorded in our server logs shall be considered final and binding. You may request a review of game history through your account dashboard for the previous 90 days.
Responsible Gambling and Account Closure
Fortuna Casino promotes responsible gambling practices and provides tools to help you maintain control over your gaming activities. You may set deposit limits, loss limits, and session time limits through your account settings. These limits become effective immediately upon activation.
Self-exclusion options are available should you wish to take a break from gambling. You may choose to self-exclude for periods ranging from 24 hours to permanent closure. During a self-exclusion period, you will not be able to access your account or receive promotional materials.
| Limit Type | Minimum Period | Maximum Period | Modification |
|---|---|---|---|
| Deposit Limit | Daily | Monthly | Decrease immediate, increase after 24 hours |
| Loss Limit | Daily | Monthly | Decrease immediate, increase after 24 hours |
| Session Limit | 15 minutes | 12 hours | Takes effect next session |
| Self-Exclusion | 24 hours | Permanent | Cannot be reversed during period |
You may close your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you following verification procedures. Fortuna Casino reserves the right to close or suspend accounts at its discretion, particularly in cases of suspected fraudulent activity or breach of these terms and conditions.
Intellectual Property and Limitation of Liability
All content, software, graphics, and materials available on Fortuna Casino are the property of the casino or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive licence to access and use the services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, or create derivative works from any content or software provided by Fortuna Casino without express written permission. Reverse engineering, decompiling, or disassembling any software is strictly prohibited.
Fortuna Casino provides gaming services on an βas isβ basis. Whilst we strive to maintain service availability, we do not guarantee uninterrupted access. The casino shall not be liable for any losses arising from service interruptions, technical failures, or circumstances beyond our reasonable control.
Our liability to you for any claim arising from your use of Fortuna Casino services is limited to the amount of funds held in your account at the time the claim arose. We shall not be liable for any indirect, consequential, or punitive damages.
These Fortuna Casino terms and conditions are governed by the laws of the jurisdiction in which our licence is issued. Any disputes shall be resolved through the designated alternative dispute resolution service specified in our licence conditions. We reserve the right to amend these terms and conditions at any time, with changes becoming effective upon publication on our website.